The Jordanne Gallery (Hereafter referred to as the "Company") is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. The Jordanne Gallery has chosen to use PayPal as the merchant service provider. Please see their Purchase Protection Policy: https://www.paypal.com/webapps/mpp/paypal-safety-and-security and their Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
For purposes of this Agreement, "Service" refers to the Company's service which can be accessed via our website at www.jordannefineart.com in which users can make reservations. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use (https://jordannefineart.com/page/14220/privacy-policy-and-terms-of-use), you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
INFORMATION WE COLLECT
We collect "Non-Personal Information" and "Personal Information." Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information includes only your information you place on paypal which is a safe merchant service provider.
Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis. For example, the Company may use cookies to collect the following information: Email address and other information as needed. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Information we collect when you choose to reserve/schedule and pay for our "Service"
The information you supply for said "Service" will include your personal information (Name, Address, Credit Card info, etc.), however, the Company never sells, trades, rents or otherwise share for marketing purposes your Personal Information with third parties without your consent. Said information is supplied by you to verify the validity of your credit card, designed to keep fraud from ever occurring. Additionally, Company does not store credit card information at any time.
HOW WE USE AND SHARE INFORMATION
Personal Information:
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
Non-Personal Information
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.
LINKS TO OTHER WEBSITES
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through this Site and this Service. Therefore, this Privacy Policy does not apply to your use of any third party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.
CHANGES TO OUR PRIVACY POLICY
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to [email protected]
Last Updated: This Privacy Policy was last updated on January 11, 2018.
TERMS OF USE
SHIPPING AND RETURN POLICY
Canada and outside US countries:
Canada purchases will have a small added charge depending on the item purchased. Charges range from an extra $20-250 in general. Please email me to see how much extra charges will be for the item you are interested in. Otherwise, after purchasing the item, I will email you with the added charge and you will have the option to purchase or have a refund.
Return Policy:
All Sales are Final, before purchasing please understand that once your item(s) are shipped there are NO returns. If needed, the artist will consult you on any concerns you may have prior to the purchase. For further questions, please contact us at: 808-573-4773 or 808-563-0088.
Shipping Standard:
Original paintings and framed matted prints will be mailed out within 2 days of order, insured with Fed-Ex or UPS based on the destination.
Matted prints will be mailed out within 2 days of order, insured with USPS priority mail.
Damaged Pieces Policy:
If a painting is damaged in transit or frame is damaged in transit, Jordanne will take full responsibility to get you a new frame or figure out a way to have the painting fixed depending on the issue at hand. If the painting is not able to be fixed, Jordanne will refund the purchase except for the shipping charges. This happens extremely rarely and Jordanne makes sure the packing of the painting is as perfect as it can be to have the client's mind (and her mind) at ease.
